Beginning his career with a successful 20+ year tenure with Aetna, Mark has worked in U.S. and international markets in sales, service operations, business development, employee benefits, third party administration and agency operation. He has also led several mergers and acquisitions and their subsequent integrations.
Continuing his career, Mark has worked extensively in healthcare consulting, technology and solutions. He has experience managing all aspects of payer, provider and customer services in healthcare and related markets, where his focus was on improving relationships, operational services and client satisfaction. Mark has met with success throughout his career in developing multi-year operating plans and implementing strategies to create new products and services. He prides himself on the ability to assess all options of a situation with a customer-centric view.