About IPMG Employee Benefits Services

The IPMG Way

Exceeding Expectations

IPMG strives not just to meet, but exceed expectations with committed Employee Owners who strive to make a difference by providing exceptional service with an honest, responsive, positive attitude and teamwork delivering a delightful experience while enabling members to live happier, healthier lives.

The IPMG Difference

customized BENEFITS

Flexibility and customization in plan design, vendor partnership, reporting needs and more

SOLUTION ORIENTED

Outside of the box thinking and collaboration

TRANSPARENCY

Claim data reporting, fees, reference based pricing and more

ACCESS

Decades of experience from analysts and through senior leadership

INTEGRATED SERVICES

Single leadership across all aspects of the organization

PERFORMANCE

Unparalleled service statistics

RISK PREVENTION AND ANALYSIS

Strong data reporting, stop-loss contract claims management, cost containment, recovery, subrogation and auditing

PROACTIVE CLINICAL INTERVENTIONS AND WELLNESS

Utilization review, clinical case management, transplant management, dialysis management, clinically monitored and proven wellness programs

EMPLOYEE OWNED

Engaged employees yields happy clients

“For over 20 years, IPMG has proven to be a committed partner in employee benefits. We believe that our employees and their decades-long experience in the serving of employee benefits brings superior, inherent knowledge to our clients. Combined with our state-of-the-art technology, IPMG EBS continues to not just meet, but exceed expectations.”

– Mark Jardin, Senior Vice President, EBS

Meet Our Most Important Assets : Our People

IPMG believes that from the front desk to the president’s office, everyone plays an equally important role in providing the highest level of service to our clients. IPMG is a 100% employee-owned organization. Our employee-owners have helped IPMG place as a “Best Places to Work” for the past 10 years.

Meet the Team

Mark JardinSenior Vice President

Beginning his career with a successful 20+ year tenure with Aetna, Mark has worked in U.S. and international markets in sales, service operations, business development, employee benefits, third party administration and agency operation. He has also led several mergers and acquisitions and their subsequent integrations.

Continuing his career, Mark has worked extensively in healthcare consulting, technology and solutions. He has experience managing all aspects of payer, provider and customer services in healthcare and related markets, where his focus was on improving relationships, operational services and client satisfaction. Mark has met with success throughout his career in developing multi-year operating plans and implementing strategies to create new products and services. He prides himself on the ability to assess all options of a situation with a customer-centric view.

Dan GerdingAccount Executive

Dan joins IPMG having spent the last seven years as a brokerage manager for a large individual life and disability carrier. His role was primarily to grow brokerage sales and further develop their field representatives’ knowledge base. Before starting his career in the insurance business, Dan graduated from Indiana University in 2010 with a Bachelor of Science in Public Affairs.

Dan now is an account executive for IPMG’s EBS division, tasked with growing the self-insured program along with ICRMT Employee Benefit Program.

Jack AbbottSenior Sales Executive

Jack has been in the insurance industry since 1983 and specifically with TPAs for 28 years. Prior to working in the insurance industry, Jack taught and coached in Missouri Public Schools for 10 years holding BS and MA degrees.

Cheri MazonIntegrated System Operations Manager
Cheri joined IPMG in 2014, bringing 16 years of experience in all facets operations within the health industry. She began her career as a claims examiner, learning all areas of claims management. After a little over 6 years, she broadened her experience with a billing recovery specialist for a provider entity for workers’ compensation with additional roles including medical coding, group health billing, settlement negotiations and data risk analytics. Since with IPMG, she has become the integrated data specialist identifying health and plan risk through multiple report avenues while streamlining operational systems for automation to organize production and provide compliant procedural guidelines.

Cheri holds an associate degree in Health information Technology from The Ultimate Medical Academy and has completed and holds her federal certification as a registered health information technologist through American Health Information Management Association (AHIMA).

Jennifer KnaakAccount Manager

Prior to joining IPMG in 2013, Jennifer has had over 15 years of client and customer service in various industries. She has since operated as both Team Lead Eligibility and Supervisor of Eligibility & Client Service until she was promoted to Account Manager where she assists her clients with their day-to-day requests.

Outside of work, she loves spending time with her family, whether it is camping in the woods or taking day trips to Chicago exploring the museums and zoos.

Marcie CurnutteSenior Account Manager
Marcie brings 17 years of client and customer service leadership to the table, including the last 8 with IPMG. Marcie began her career in the hospitality management industry, and later expanded her career into managing the customer service department for a dental TPA management company prior to joining IPMG. Marcie is dedicated to providing outstanding service and leverages her time management and organizational skills to deliver on this aspect at all times.

Outside of work, it’s family and friends and travel that feature on the priority list.

Diane MazurCustomer Service Manager

Diane came to IPMG from a privately-owned start-up mobile phlebotomy company, where she led a customer centric start-up of the company. She’s been in the health and services industry for most of her career.  She also has experience as a Customer Service Operations Manager at Vein Clinics of America, Client Services Manager at Northwestern Medicine’s Health Lab and award-winning Benefit Advocate Supervisor at Christian Brothers Services – a nonprofit religious trust. Prior to that, she spent 15 years in the laboratory industry holding various positions in sales, service and management. Diane holds a Bachelor of Arts degree, majoring in Business Management and English and minoring in sociology.

Kristie DuncanClaims Operations Manager

Kristie joined IPMG in 2014 and brings 20+ years of claim operation experience in the insurance industry. She began her career as a claim analyst and through her career has worked with both fully insured and self-insured claim operations; the last 10 years in operations management. Kristie holds a bachelor’s degree from Western Illinois University and has completed several industry specific course studies to secure both the Associate, Life and Health Claims (ALHC) and Fellow, Life Management Institute (FLMI) designations.